Fair terms, in plain English.

These Terms & Conditions (“Terms”) apply to your use of the VectorLayout website and any services provided by VectorLayout (the “Freelancer”, “we”, “us”). By using the website, getting in touch about a project, accepting a quote, or requesting work to begin, you agree to these Terms.

The website is a portfolio and enquiry site. No services are purchased instantly through the website, and every project is discussed and quoted individually.

VectorLayout provides remote freelance creative services, including custom logo design, logo redraw, logo vectorization, vector file conversion, Figma UI design, basic WordPress website development, and WordPress website maintenance.

Every project is custom. The exact deliverables, timeline, and inclusions will vary depending on what you need and what is agreed in writing for your project.

Quotes and proposals are prepared based on the information you provide. Please check that your requirements are complete and accurate before approving a quote, as changes later can affect timeframes and cost.

If you request additional work after a quote is approved, or if the scope changes (for example, new deliverables, extra formats, new pages, or new features), VectorLayout may provide a revised quote or a separate quote for the additional work. Work outside the agreed scope may be paused until the updated terms are accepted.

VectorLayout may require a deposit before work begins. Final payment may be required before final files are delivered, a website is migrated, or access is handed over, depending on the project and what was agreed.

Payment methods may vary and will be confirmed during the quoting process or on the invoice. Any fees charged by banks, payment processors, or third-party providers are your responsibility unless we agree otherwise in writing.

Late payments can delay delivery, file handover, launch, or support. If an invoice remains unpaid, VectorLayout may pause work until the account is brought up to date.

Where included in your quote, reasonable revisions are provided to refine the work based on your feedback. What counts as “reasonable” depends on the project and the agreed scope, but it generally means adjustments to the agreed direction rather than a new brief.

Changes that fall outside the original scope may require additional fees and may also affect delivery timelines. Examples include requesting new concepts after a direction has been approved, adding extra deliverables, or changing requirements that require substantial rework.

To complete your project efficiently, you agree to provide, within a reasonable timeframe:

• Accurate project information
• Required written content
• Images, logos, and brand assets
• Logins / credentials where needed
• Clear feedback or approvals

You confirm that you have the right to use any materials you supply (including logos, images, text, and brand elements) and that providing them to VectorLayout will not infringe anyone else’s rights.

If a project is delayed because content, feedback, or approvals are not provided on time, delivery schedules may change. Time reserved for your project may need to be rescheduled, especially where other client work is booked in.

Ownership before payment

Until the agreed payment requirements have been met, VectorLayout retains ownership of all concepts, drafts, working files, and any preliminary materials created during the project. This includes unused ideas and alternative versions produced as part of the creative process.

Transfer of rights after payment

Once full payment has been received (or once any other agreed payment requirements have been met), ownership of the approved final deliverables transfers to you, unless we agree otherwise in writing.

“Approved final deliverables” means the final files and assets specifically listed as deliverables in the quote or proposal and confirmed as final.

Source files

Editable source files (for example, working files created in design software or development environments) are only included if this is specifically agreed in writing. If source files are not included, you receive the final exported deliverables that were agreed.

Third-party and licensed materials

Some projects may use third-party fonts, plugins, stock assets, templates, or other licensed materials. Those items remain subject to their own licence terms and are not transferred as your exclusive property. You are responsible for ongoing licence compliance where applicable, including renewals and usage limits, unless we agree otherwise in writing.

Portfolio use

Unless a written confidentiality agreement states otherwise, VectorLayout may display completed work for portfolio and self-promotion purposes. This may include showing the work on the VectorLayout website, in social media posts, in proposals, and in examples shared with potential clients. Where practical, confidential details are not included.

Websites are developed according to the agreed scope and deliverables in your quote or proposal. Any requests for additional pages, features, integrations, custom functionality, or content population beyond what was agreed may require additional fees and additional time.

Where access is required, you agree to provide the necessary hosting, domain, WordPress admin, and related credentials in a timely way. If you prefer not to share credentials, you may be asked to complete certain steps yourself (such as installing a plugin or creating a user account for VectorLayout).

VectorLayout is not responsible for third-party hosting providers, domain registrars, email providers, or other external services. Hosting performance, server outages, provider policy changes, and service limitations can affect website delivery and ongoing performance.

Website maintenance services cover only the tasks agreed between VectorLayout and the client. Maintenance can vary widely, so any inclusions, exclusions, response times, and schedules must be confirmed in writing.

Emergency work, urgent fixes, or additional requests outside the agreed maintenance scope may be billed separately. If a request requires third-party support (for example, from a host or plugin developer), timelines may depend on that provider.

Any delivery dates provided are estimates and are not guaranteed deadlines, unless we agree a specific deadline in writing.

Delivery can be affected by factors including project complexity, how quickly you provide feedback and approvals, third-party services or tools, and unexpected technical issues. If delays arise, VectorLayout will communicate updated expectations as soon as practical.

Final deliverables are typically provided once payment requirements have been met.

Because VectorLayout provides custom creative services, fees are generally non-refundable once work has started. This applies even if you decide not to proceed, change direction, or no longer need the deliverables.

Refund and cancellation requests are handled under the separate Refund & Cancellation Policy. If there is any conflict between these Terms and that policy on refunds, the Refund & Cancellation Policy will apply.

VectorLayout provides services with care and professional attention, but we cannot accept liability for outcomes that are outside our control or for losses that are indirect or consequential.

To the fullest extent permitted by applicable law, VectorLayout is not liable for indirect losses, business interruption, loss of profits or revenue, loss of data, or reputational harm.

We are also not responsible for issues caused by third-party software or services, including hosting failures, domain or email provider outages, WordPress or plugin updates, plugin conflicts, security incidents originating from third-party systems, changes to platform features, or changes in pricing or service terms by external providers.

VectorLayout does not promise uninterrupted access to the website or uninterrupted availability of services, and we cannot guarantee specific technical or commercial outcomes, including search engine rankings, traffic levels, conversion rates, or platform approval decisions.

If VectorLayout is found liable to you for any reason, our total liability will be limited to the fees you paid to VectorLayout for the specific services that gave rise to the claim, unless the law requires a different approach.

VectorLayout will make reasonable efforts to keep confidential client information private and to use it only for the purpose of delivering the agreed services.

Confidentiality does not apply to information that is publicly available through no fault of VectorLayout, information you make public, or information we are required to disclose by a lawful request.

If you require strict confidentiality terms (including non-disclosure obligations, project embargoes, or restrictions on portfolio display), this must be agreed in writing before work begins.

For details on how personal information is collected and handled, see the Privacy Policy.

Projects may rely on third-party providers and tools, including hosting companies, WordPress plugins, payment processors, cloud services, font providers, and stock asset providers.

VectorLayout is not responsible for changes, outages, discontinuations, security incidents, pricing changes, or policy changes made by third-party providers. Where third-party choices affect a project, we will aim to flag relevant limitations during the project, but final responsibility for selecting and maintaining third-party services rests with the client unless we agree otherwise in writing.

Either party may end a project by giving written notice. If a project ends after work has started, you agree to pay for work completed up to the termination date, along with any non-cancellable costs or commitments made specifically for your project (where those were reasonably incurred).

If work is paused for an extended period due to missing client materials, lack of feedback, or non-payment, VectorLayout may treat the project as terminated after giving written notice. In that case, the same payment terms apply for work completed and costs incurred.

Termination does not automatically transfer ownership of concepts, drafts, or deliverables. Ownership transfers only when the agreed payment requirements have been met, unless we agree otherwise in writing.

These Terms are governed by the laws of the jurisdiction selected by VectorLayout and agreed (where required) with the client. The intended jurisdiction can be specified in the quote, proposal, invoice, or a written agreement between the parties.

If no jurisdiction is specified, these Terms should be read and applied under a mutually agreed jurisdiction that is reasonable for the parties, taking into account where the Freelancer operates and where the client is based.

VectorLayout may update these Terms from time to time. The latest version will always be published on the VectorLayout website and will apply from the date it is posted.

If you have an ongoing project under a quote already accepted, the Terms that applied at the time you accepted the quote will continue to apply to that project, unless both parties agree to updated terms in writing.

To contact VectorLayout about these Terms or a project enquiry, please use the contact form on the VectorLayout website or copy the email below. I read every message myself and reply within a day.